Start with the whole picture.
Describe the issue by voice or text and add photos. The AI assistant combines your answers with available fault codes, live data, and vehicle history.
Smart Roadside Assistance
A smarter way
back on the road.
Understand the problem. Find the right help. Connect truck diagnostics with roadside assistance—all in FleetBeat.
A look at the next chapter of FleetBeat · Product concept
✓
Explain it once. Get the right help.Truck data + symptoms + location, together.
01 Guided diagnostics02 Qualified shop matching03 Human support when needed04 Connected with ELD & Safety
Less confusion. More direction.
From “what’s wrong?”
to “here’s the next step.”
A breakdown is stressful enough. Your driver, operator, and repair shop should all be working from the same information.
A guided fix, when it’s safe.
Answer a few focused questions. If the issue allows a simple, safe check, follow clear instructions. An operator can help clarify complex cases.
The right shop, already informed.
If help is needed, approve one structured request to nearby shops matched to the issue. Compare availability and estimates, then choose your next step.
Starts with the truck
Small device.
Connected intelligence.
FleetBeat’s ELD and telematics hardware connects the vehicle to the platform. Available engine data and fault codes add context to what the driver reports.
In the proposed roadside workflow, those insights help the assistant ask better questions—and help repair shops understand the issue before sending a technician.
From the first symptom to the right help.
DriverDescribes the issue and adds photos
AI Assistant + DiagnosticsReviews symptoms and truck data
Can it be safely resolved on site?
YES ↓
Safe guided fixStep-by-step instructions, no service callout
IF THE ISSUE REMAINS → REQUEST ASSISTANCE
NO / FIX UNSUCCESSFUL ↓
FleetBeatCreates a complete assistance request
Operator support when needed ↔ FleetBeat
WITH DRIVER APPROVAL
Nearby qualified repair shopsProvide availability and estimated pricing
Driver choosesMobile technician or shop visit
Try a safe guided fix first. If the issue remains, send a complete assistance request to nearby qualified service providers.
A clearer path forward
One conversation.
Shared understanding.
See how a driver’s concern could become a useful repair request. Confirmed vehicle data stays separate from possible causes.
fleetbeat↗ILLUSTRATIVE WALKTHROUGH
Example screens and shop responses only. No live diagnostics or service requests are sent.
Your truck. Your hours. Your next step.A connected experience for life on the road.
One connected FleetBeat
Fewer apps.
A fuller picture.
↗
ELD & fleet management
The existing FleetBeat foundation for driving records and fleet visibility.
↗
Safety in the same workflow
Bring safety context and third-party AI dash cam integrations into the connected fleet experience.
↗
Diagnostics → roadside assistance
The proposed next step: turn vehicle insights into guided support and better-informed repair decisions.
Driver & fleet perspectives
One shared picture.
Less back-and-forth.
Sample testimonial · Trucker
“I’d want to explain the problem once, get help with the simple checks, and find a shop that already knows what’s going on. Having that together with my ELD and safety tools would make life on the road a lot easier.”
Sample testimonial · Fleet manager
“I’d find it useful to have the driver’s symptoms, fault codes, and service responses in one place. My team could coordinate the next step with less back-and-forth, while the repair shop gets a clearer picture of the issue.”
These are sample testimonials describing intended benefits, not verified customer endorsements.
Built around the driver
Less explaining.
More moving forward.
Explore a connected approach to diagnostics, roadside help, ELD, and Safety—for drivers, fleets, and repair shops.